Privacy Policy
Last updated: 11/2025
OrganicPeel (“we,” “us,” “our”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.organicpeel.com (the “Site”).
By using our Site, you agree to the practices described below.
1. Information We Collect
We collect information to provide you with a seamless shopping experience.
A. Information You Provide
When you:
- Create an account
- Place an order
- Contact customer support
- Enter your email for newsletters
- Fill out forms
You may provide:
- Name
- Email address
- Phone number (optional)
- Shipping and billing address
- Payment information
- Order details
- Any message or feedback you submit
We do not store full credit card numbers; transactions are processed securely by Shopify and payment providers.
B. Information Automatically Collected
When you browse the Site, we automatically collect:
- IP address
- Browser type
- Device type
- Time zone
- Cookies & tracking technologies
- Pages viewed
- Products viewed
- Referring websites
- Site interaction data
This helps us improve performance, security, and user experience.
C. Information from Third Parties
We may receive data from:
- Shopify (our e-commerce platform)
- Payment gateways (Stripe, PayPal, etc.)
- Analytics providers (Google Analytics, Facebook Pixel)
- Advertising partners
This information helps us understand purchasing behavior and improve marketing accuracy.
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Communicate with you
- Improve our website and product offerings
- Detect and prevent fraud
- Personalize your experience
- Run marketing and promotional campaigns
- Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We only share your information with trusted partners necessary for operating our business:
A. Service Providers
Including:
- Shopify (store platform)
- Payment processors
- Shipping and logistics partners
- Customer support tools
- Email marketing platforms
- Analytics & advertising services
B. Legal Requirements
We may disclose information if required by law or to protect our rights.
We never sell personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies to:
- Keep items in your cart
- Enable checkout
- Improve website performance
- Analyze traffic
- Personalize content
- Deliver relevant ads
You may disable cookies in your browser settings, but some site features may not function properly.
5. Data Retention
We retain your information only as long as necessary to:
- Fulfill your order
- Maintain accurate records
- Meet legal obligations
- Resolve disputes
Order information is typically stored for 5–7 years as required for tax and legal compliance.
6. Email Marketing & Communication
If you subscribe to our newsletter, you may receive:
- Product updates
- Promotions
- Exclusive offers
- Restock alerts
You can unsubscribe anytime by clicking “Unsubscribe” in the email footer.
We never spam or sell email lists.
7. GDPR (EU Customers)
If you reside in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of data
- Restrict processing
- Data portability
- Object to automated decision-making
To exercise these rights, email us at support@organicpeel.com.
8. CCPA/CPRA (California Residents)
If you live in California, you have the right to:
- Know what personal data we collect
- Request deletion of your data
- Opt out of data sale (we do not sell data)
- Non-discrimination for exercising privacy rights
Requests can be submitted to support@organicpeel.com.
9. Data Security
We take data security seriously.
We use:
- SSL encryption
- Secure servers
- Shopify’s encrypted checkout
- Firewall and anti-fraud protection
However, no method is 100% secure. We recommend keeping your login credentials confidential.
10. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from anyone under 13 years old.
If you believe we have collected such data, contact us immediately for removal.
11. International Customers
By using our Site from outside the United States, you consent to having your data processed and stored in the U.S. under U.S. privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted here with an updated “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
🕒 Monday–Saturday, 9 AM–5 PM (PST)
OrganicPeel – Clean, Natural, Worldwide Skincare
Your privacy and trust mean everything to us.
